Shipping policy

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We use DPD 24 and 48 for all our deliveries. All orders over £75 are free.

Shipping option	Estimated delivery time	Price
DPD 48	2 to 3 business days	£3.99
DPD 24	1 to 2 business days	£4.99
Free Delivery (Order Over £75)	2 to 3 business days	FREE

Local delivery

Free local delivery is available for orders within 10 miles of us (MK43 Postcode) A small charge for 10+ miles and maximum travel distance is 25 miles.

Deliveries are made from 9am-9pm, 6 days a week, Monday to Saturday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.

International Shipping

We offer international shipping to the following countries: Worldwide.

Shipping charges for your order will be calculated and displayed at checkout.

Shipping option	Estimated delivery time	Price
DPD Air Classic	3 to 17 business days	£19.99
DPD Express	2 to 11 business days	£24.99

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at activelymotivated@icloud.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at activelymotivated@icloud.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at activelymotivated@icloud.com.